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 Post subject: Cannot log in
PostPosted: June 12th, 2013, 19:05 
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Joined: Wed Jun 12, 2013
Posts: 3
In-game name: Ginger_vitas
Hi everyone! I see that some other people have had trouble logging in, but it mostly seems to involve some sort of anti-virus software. I don't have any, but I still have yet to be able to log in. I've tried at least once a day since I bought the game on Sunday, but I have not been able to. I can input my email and password, but can't click ok.

Anyone know what's up?
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 Post subject: Re: Cannot log in
PostPosted: June 12th, 2013, 19:33 
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Joined: Wed Jun 12, 2013
Posts: 1
In-game name: TheeKingOfBears
I've been having a similar issue
I've been trying to log in with my mojang account, and although it works perfectly fine outside of game, once in game I can't log in. I enter my login info, but the 'ok' button is still faded out, as in I can't press the button.
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 Post subject: Re: Cannot log in
PostPosted: June 14th, 2013, 17:15 
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Joined: Fri Jun 14, 2013
Posts: 1
The same problem is happening to me
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 Post subject: Re: Cannot log in
PostPosted: June 14th, 2013, 22:56 
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Joined: Wed Jun 12, 2013
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In-game name: Ginger_vitas
So then I'm assuming no one has found a solution yet?
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 Post subject: Re: Cannot log in
PostPosted: June 14th, 2013, 23:03 
Scholar
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Joined: Sun Dec 18, 2011
Posts: 277
Location: Kuromorimine
In-game name: Carvine1
http://www.scrollsguide.com/wiki/index.php/Avast

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 Post subject: Re: Cannot log in
PostPosted: June 23rd, 2013, 21:34 
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Joined: Wed Jun 12, 2013
Posts: 3
In-game name: Ginger_vitas
carvine1 wrote:
http://www.scrollsguide.com/wiki/index.php/Avast


I don't have Avast D:
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 Post subject: Re: Cannot log in
PostPosted: July 22nd, 2013, 06:16 
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Joined: Mon Jul 22, 2013
Posts: 1
In-game name: SingolDarkwood
Unfortunately, I am having the same issue. I do have Avast, yet even after adding Scrolls to the exclusion (and even after turning Avast off), the OK button is still greyed out.

Is anyone else having similar problems and has found a work around yet?
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 Post subject: Re: Cannot log in
PostPosted: August 20th, 2013, 19:53 
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Joined: Wed Jun 19, 2013
Posts: 4
Same problem here , any solution? .
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 Post subject: Re: Cannot log in
PostPosted: August 22nd, 2013, 14:50 
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Joined: Thu Nov 01, 2012
Posts: 88
In-game name: Rastien
Gingervitas wrote:
Hi everyone! I see that some other people have had trouble logging in, but it mostly seems to involve some sort of anti-virus software. I don't have any, but I still have yet to be able to log in. I've tried at least once a day since I bought the game on Sunday, but I have not been able to. I can input my email and password, but can't click ok.

Anyone know what's up?



Not sure if a soloution has been found but chances are something is running in the back round preventing you from logging in.

Try this:
1. Go to start
2. Depending on OS press run or just type the following straight into the search bar 'msconfig' press enter
3. Press yes to the warning that pops up.
4. Under the 'General Tab' choose 'Selective Start-Up'
5. Untick 'Load Startup Items'
6. Restart your PC and try running scrolls.

If this works then you have some program running on your pc in the back-round interfering with scrolls. If it doesn't work get back to me and we can try something else.

-Tech Support Monkey Rastien.
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 Post subject: Re: Cannot log in
PostPosted: August 28th, 2013, 23:40 
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Joined: Thu Aug 29, 2013
Posts: 1
In-game name: Bodea
Hey there. Having just bought scrolls a couple hours ago I haven't been able to get past this problem and play the game at all. Tried everything in this thread and in a few others from the board page with no success. Anyone cracked this yet?
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 Post subject: Re: Cannot log in
PostPosted: August 29th, 2013, 00:17 
Spearman
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Joined: Fri Aug 09, 2013
Posts: 38
In-game name: Paradoxical
My bro had this problem, but we solved it this afternoon. In order to start playing after buying the game, you have to go to Mojang.com and to games. It'll tell you you have an unredeemed copy os Scrolls, so you need to create a Scrolls profile. Once you do so, you can log in inside the game.

Hoping this helps.

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